A-10209

Notes:

CCP – Adigy – setup up 26 laptops, 10 more to do – not activated w/ Verizon – likely a timeout/no use reason – they are working on it. Also setup 10 phones. Talk to Nic re: making sure all these devices are on monthly maintenance plan.

Dolan – finally responded – kickoff scheduled for Jan 8

Rifast – Michigan site is having problems all around to include DHCP issues. IT guy going there next week to resolve. Also need IT guy to get Policies working for Wanson to get CyberAwareness training kicked off.

ATI – hung up on a Bittitan issue.

Discussed more at length on QuickStatus and getting reporting working. Discussed that Autotask is likely where that will go. We need to get some verbose status on each open project. I need to continue to push on Mark to update Moovila daily. He is certainly in Autotask more than Moovila. I believe there is some lack of priority while the integration from Moovila to autotask is not working. MSP-Bots then to build reports, I am suggesting Tuesdays and Fridays, around 7pm to run project status reports.

Action Items:

Discuss w/ Nic CCP to ensure it is getting billed.

Continue to push for reporting.

Completed by: George Fassett