A-10647

Notes:

Mark Projects

Project Review Board (progress in Notes)

Moovila Adoption Updates/Action Items

Need to set some September goals – will address week of the 7^th.

Resource Management         

Wes – 9/7 for 2 weeks off back to back (I don’t like this policy)

One email from a customer re: iPad Lucid Quote

Sam – 9/15-9/29 for 2 weeks off back to back (yuk)

Doug – 9/19-9/22 (Friday/Monday) long weekend – Doug

Mark out 11/13-11/14 for Birthday.

Mark has some vacation to use – probably end of Sept

Any Special Resource Management items (events/etc):

Miami in October 6-8^th (Mark/Jose/Nic) – DattoCon

Mark Goals for this week (9/7/2025)

Finish your process documentation for sign off template.

Worked on a couple times this week – chip away more today.

Communication to clients on the Signs offs and Surveys. 

Workflow/Automation Discussion – People are simply not signing off – Need to get this to be more aggressive.

He has tried to re-open a task to trigger another email automation and that isn’t viable.

Suggested he call them – there are at least 5 unique projects not signed off. – He going to email them with the link and ask them to complete it. Follow up with phone call if they don’t after a couple days.

Might need vCIO/Chris to address it in person/at shore up meetings.

Project Notes:

Community Honda – UPS – Approved – Discussion on Thursday regarding the electrician.

Doland Engineering – Network is up – Still no move in date – She is going to reply

Exchange – Switch upgrade – 6 total – No Sign off – Wrapped

Ettleson Hyundai – Moving forward with GMAIL Migration – that is finally approved – so it is now underway

Loeber – UPS – Not signed off yet – Closed project

Loeber – Firewall – Monday install

Loeber – Switch upgrades – Done – Sign off is sent.

Mazda Orland Park – Firewall – Still working through this – knocked 10 hours off to do them both on the same day – may need to install this separate – which would cause the hours increase. Might need to push some of these hours in another/future project.

Mazda Orland Park – Switches –  Scheduled for Sept 28

Autobarn – Firewalls are done – Sign offs sent.

Audi HP Service Expansion – Still on hold.

Exchange – Highland Park – Service expansion –On Hold

Exchange PC Refresh – Hardware is ordered – Onsite scheduled to train – Porsche – Asking to do it Monday – no response today – going to call tomorrow and lock it down.

Exchange – Another Signal booster – HP – GPS/Cellular hardware is about 15 days out.

Exchange Porche Service Signal – Did the signal test – The quote is back – hardware is days out..

Slew of Firewall Refreshes – These are starting to land – we are staging these up – I recommended Doug take someone (Ethan) under his wing, and do knowledge transfer.

Reviewed Quotes. (This is a standing note – only listing challenges going forward for Quotes)

Need to get the SSL VPN solutions out to the clients. Need the quotes to get out for this solution.

Action Items:

In-Line

Completed by: George Fassett