Date:
12/3/2024
Type:
Work Progress
Subject:
Identifying pop-up issue, suggesting a fix to the Opollo team, and communications
Notes:
Identifying pop-up issue, suggesting a fix to the Opollo team, and communications
- Troubleshot issue where site pop-ups were continually displaying on every page for desktop visitors.
- Identified root cause (misconfigured trigger on page load).
- Suggested updated configuration and sent details to Opollo support team.
Tasks Completed:
- Communicated with Opollo support team and tracked their progress.
- Logged the issue and proposed timeline for resolution.
Action Items:
None
Completed by: Jordan Patterson
